Marketing & Technology · Melbourne

I build the marketing and tech a business runs on.

I look after marketing and technology at Big Dog Builds. The rest of the time I'm building Cushy Digital, making Slightly Over Par and running Off The Record.

Off The Record · Conversation 03
“Written for the agency, not the customer.”
Now buildingCushy DigitalLatest article

AI won't fix a follow-up process you don't have

By Jayden Williams
Jayden Williams
Jayden Williams
Hello

I'm Jayden. Marketer by trade, founder by habit.

I started out in sales and found my way into marketing through software, consulting and media. At Southern Cross Austereo's LiSTNR, I built brand partnerships for names like TaylorMade Golf, Mazda and Coles.

After running client strategy at AWD Digital, I'm now the Manager, Marketing & Technology at Big Dog Builds. The rest of my time goes into Cushy Digital, Slightly Over Par, and Off The Record, a series of conversations with marketers.

$1Mtop campaign for a national advertiser
15% → 35%conversion lift across agency clients
More about me

What I'm working on

Latest articles

Marketing4 min read

Conversion went from 15% to 35%. Here's what changed

No new channel and no bigger budget. Campaigns, CRM and analytics finally connected, and the follow-up finally measured.

14 October 2026
AI3 min read

AI won't fix a follow-up process you don't have

Automation makes a good process faster and a bad one louder. Where AI helps a growing business today, and where it doesn't yet.

10 October 2026
Technology3 min read

Your CRM is the most expensive tool you never open

A rebuild added 30% more pipeline. Most of the work was deciding what not to track.

6 October 2026
Off The Record

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Overheard · Conversation 03
“Most brand guidelines are written for the agency, not…
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I work across marketing and technology, based in Melbourne. Projects, writing and Off The Record.

© 2026 Jayden WilliamsMelbourne, Australia